IT outsourcing has is one of the most prominent and widely used forms of outsourcing. It is the process of hiring resources outside the organization to handle information technology functions. They opt to outsource data storage because it is cheaper to contract than buy and maintain their own data storage devices and facilities. Philippines and India are forerunners when it comes to IT outsourcing. They are two of the top outsourcing destinations in Asia.
Reaple is one of the many IT companies that decided to partner with a local outsourcing firm in Davao City, Philippines. The company started in March of 2019. They aim to address the labor shortage in Japan and also provide a tailor-fit service that promotes expansion and globalization. It also includes giving employment to young, talented, and qualified graduates of neighboring countries. Their company’s strength lies in the understanding and appreciation of human resources in southeast Asian countries. With the same social value, Reaple’s mission is to extend the same circle of trust to Japanese companies.
Next BPO Solutions and Reaple partnered to provide Dedicated Staff Outsourcing (DSO) services to individual customers through their dedicated engineers. This process begins with recruiting engineers based on the requirements established by the customer. Then, together with them, they build the best teams through a careful selection process. Services being offered range from customer service, technical support, IT engineering, digital marketing, web design/development, software programming systems development, and the like.
The Philippines is known to be home to call centers and customer service outsourcing. However, there is a significant rise in new professions and jobs that require digital skills and knowledge that includes programming know-how. Programmers and data scientists can earn stable to high incomes. IT-related engineers, according to the Philippine Statistics Authority Survey in 2018, are said to have 25% to 30% higher income compared to other university graduates at the entry-level. It is based on the employee’s skills and experience as required with the job.
The country boasts a steady stream of English proficient experts ready to work. The said partnership hopes not only to help provide work but also to assist small and medium businesses with IT needs in hopes of potentially growing their businesses. It invokes positive change and growth not only for the Philippines ’ IT industry but for Japan’s business sector as well.